Shipping Policy
Thank you for shopping with us.
Processing Time
All orders are processed within 1–2 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed slightly. We will contact you if there is a significant delay with your order.
Shipping Time
Delivery times may vary depending on your location
Standard shipping: 3–10 business days
Express shipping: Sorry not express at the moment due to security reason
Please note that delivery times are estimates only and are not guaranteed.
Shipping Rates
We offer 10$ flat rate for any size of order.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email.
Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Delayed Parcels
We are not responsible for delays caused by shipping carriers, customs, or events outside our control. If your parcel is lost in transit, please contact us and we will do our best to assist you.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging.
Contact Us
If you have any questions about shipping, please contact us at:
Email: info@auspostvape.com.au
WhatsApp’s/SMS: +61477532670